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Keywords: Justice theory
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Journal Articles
How does online doctor–patient interaction affect online consultation and offline medical treatment?
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2020) 120 (1): 196–214.
Published: 10 January 2020
...Wen Xing; Ping Yu Hsu; Yu-Wei Chang; Wen-Lung Shiau Purpose The purpose of this paper is to investigate factors that influence the patients’ intentions to visit doctors face-to-face for consultations from the perspective of online doctor–patient interaction. Justice theory, SERVQUAL and the halo...
