..., management visibility and cross‐functionality, authority and decision rights, and overall impact on organization, in Sri Lanka. Design/methodology/approach Survey methodology was used and managerial‐level end‐users who fulfilled the selection criteria set for the study, responded. The hypothesized...

... between managerial perceptions and DC generation. Findings It is found that managerial perception of munificence in the environment is related positively and significantly to the processes of DC creation; only when managers perceive the environment as highly dynamic and complex do they promote...

...L.J. Gutiérrez Gutiérrez; V. Fernández Pérez Purpose The paper aims to study the effect of external managerial social networks on strategic flexibility for a quality management (QM) perspective. External social networks can affect strategic flexibility positively. QM also contributes to developing...

... attitudes? How significant are differences in perception between countries? Design/methodology/approach The empirical research was conducted in three countries. In total, 200 managers in public and private corporations nationwide were selected in Australia and Ukraine. In Poland the population...

...Carmen Haro‐Domínguez; Teresa Ortega‐Egea; Ignacio Tamayo‐Torres Purpose The purpose of this paper is to analyse the influence of the manager's strategic orientation concerning technology acquisition and its repercussions for the firm's performance. Design/methodology/approach...

... concentrations can be used as a tool for managers when making crucial location decisions. Originality/value The research is original in that it takes a more holistic approach to developing a typology of cluster concentrations. Rather than looking at specific industries and focusing on industry clusters...

...Reyes Gonzalez; Jose Gasco; Juan Llopis Purpose Information systems (IS) outsourcing has grown dramatically in recent years, however few studies have dealt with the influence of outsourcing on the role of IS managers. In attempting to fill the gap, this study presents and analyzes the results...

...Wen‐Yi Sit; Keng‐Boon Ooi; Binshan Lin; Alain Yee‐Loong Chong Purpose The purpose of this paper is to investigate the relationship between total quality management (TQM) practices and customer satisfaction (CS) as perceived by managers' perspectives in Malaysia's service sector. Design...

... systems (Chenhall, 2003 ; Rom and Rohde, 2007). They are important in creating physical facilities to provide information. The challenge of information systems is to improve the information environment in which managers do their work, while understanding that much of it will always be managed by managers...

...Thomas Gulledge; Greg Deller Purpose The purpose of this paper is to provide a common understanding of service‐oriented concepts to enable unambiguous discussion around service‐oriented architecture (SOA). Managers often have limited understanding of SOA, and for some reason, technologists seem...

...Enrique Claver‐Cortés; Jorge Pereira‐Moliner; Juan José Tarí; José F. Molina‐Azorín Purpose Several important managerial factors, such as training, information and communication technologies and information systems (ICT/IS), and environmental management, can be related to total quality management...

...Subhash C. Kundu; Sunita Rani Purpose The main objective of the study is to assess the self‐esteem of the human resources including future workforce, trainees, managers, and entrepreneurs. Design/methodology/approach Primary data based on 1,835 respondents were analyzed to compare the self...

...Vesselina Dimitrova; Giovanni Lagioia; Teodoro Gallucci Purpose The paper aims to study the main managerial factors for evaluating the eco‐cluster approach and to promote their implementation within the environmental industry management. Design/methodology/approach The paper includes...

...Vasja Vehovar; Dušan Lesjak Purpose The purpose of this paper is to study the characteristics and impacts of information‐communication technology (ICT) investments as perceived by ICT managers. Design/methodology/approach The paper starts with an overview and a conceptualisation. The empirical...

... UK Managers Stress Britain’s managers are failing to heed the warning signs of when excessive workplace pressures can turn to stress, damaging their performance at work and their home lives. Most managers experience a range of symptoms, which are often seen as signs of stress...

... variables that are associated with the ethical behaviour of information system (IS) personnel and raises a few issues for IS managers. In addition, indicates that the existing models of ethical behaviour, when used in the computing context, need to be suitably modified by including demographic variables...

... systems provide operational benefits (e.g. they assist in making decisions more quickly), they also present new problems (e.g. increased security needs)that the adopting organization must consider. Based on these results,discusses implications for managers regarding the encouragement of the adoption...

... software for the balance of this century. Re‐engineering is the examination and alteration of a system to reconstitute it in a new form and the subsequent implementation of the new form. Looks into the major management alternatives or options with particular focus on functional and information managers...

...Nikitas A. Assimakopoulos Involvement in the effective design and use of computer‐based information systems is essential for the manager of the 1990s. To be most effective, systems must be designed for the requirements of the manager‐user. Too often there is a communication gap between managers who...

... Communication High Technology Managers Television Organisational Communication CHIPS WITH VODKA AT IDV (UK) LTD The rapid development of closed circuit television hardware, largely by Japanese firms, could lead one to suppose that here is another example of Britons badly missing out in the hi-tech stakes...