...Chunmei Gan; Xinyu Ming Purpose This study investigates how perceived information overload and distinct negative emotions—namely fatigue, dissatisfaction and frustration–shape users’ discontinuance intentions on short-video platforms, including both reduced-usage and abandoned-usage intentions...

... the mediation of negative emotion and whether the magnitude of this mediation depends on the power distance level. Design/methodology/approach This study examines the authors’ research model that integrates authoritarian leadership, negative emotion, power distance and user resistance to change using data...