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Keywords: Online healthcare consultation
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems 1–34.
Published: 18 August 2026
...Hongying Tan; Dan Ma Purpose Doctors' knowledge contribution (DKC) in online healthcare consultation is crucial for addressing patients' information needs and ensuring service quality. While existing studies often adopt a doctor-oriented perspective, limited attention has been paid to how DKC...
