...Moonkyoung Jang; Saerom Lee; Hyunmi Baek Purpose As online reviews have become a potent marketing tool, the underlying motivation has come into question. Focus has shifted towards assessing reviewer credibility before appraising online review credibility. Guided by source credibility theory...

.... User-generated content Online review Commodity recommendation Sentiment analysis In recent years, the proliferation of network technology has significantly transformed the way in which individuals conduct their daily lives. Notably, the emergence of online shopping has become a popular form...

...DaPeng Xu; Qiang Ye; Hong Hong; Fangfang Sun Purpose With the increasing importance of e-commerce to the economy and people's lives, user-generated content, such as electronic word-of-mouth (eWOM) represented by online reviews, has exploded. On one hand, it is of great significance for review...

...In Lee Purpose The purpose of this paper is to investigate social shopping deals and their impacts on review metrics at an online review site, Yelp and to compare the review metrics of the restaurant businesses and the health and wellness businesses to understand how social shopping deals affects...

... – PRODWeakFinder – to expect to detect product weaknesses through sentiment analysis in an effective way. Design/methodology/approach – PRODWeakFinder detects product weakness by considering both comparative and non-comparative evaluations in online reviews. For comparative evaluation, an aspect-oriented...