... and explores the mediating effect of perceived risk. Design/methodology/approach To examine the developed model, two complementary studies are designed. In Study 1, multi-time data of 511 participants show that service robot anthropomorphism inverts U-shaped (curvilinear) relationship on consumer usage...

... in Fintech. To bridge these research gaps, the purpose of this study is to determine how specific positive (perceived benefits) and negative factors (perceived risks) jointly influence the continuous use of Fintech, based on a net valence framework theoretically grounded on the theory of reasoned action (TRA...

...Jinnan Wu; Lin Liu; Lihua Huang Purpose Although perceived risk and usefulness have been identified as two major factors that influence consumer acceptance of an innovative mobile payment (m-payment), relatively few researchers have explored the impact of affective factors on perceived risk...

...Yongqing Yang; Yong Liu; Hongxiu Li; Benhai Yu Purpose – The purpose of this paper is to examine and quantify how various uncertainties result in different perceived risk dimensions that hinder mobile payment (m-payment) acceptance. Design/methodology/approach – An uncertainty-risk-value...

... constructs derived from mobile technology and sales force automation literature, namely personal innovativeness in the domain of IT, perceived risk, and perceived reachability. The model demonstrates that personal innovativeness and perceived reachability have significant effects on the TAM framework...