... the information flow on the overall system dramatically, so that there could be a need for information systems? (system complexity). In this research, the aim is to provide a starting point in literature to analyze retail supply chains using complexity theory and to apply performance measures to understand...

...Noor Akma Mohd Salleh; Ruzita Jusoh; Che Ruhana Isa Purpose Studies in performance measurement systems (PMS) seem to receive little attention in the information system (IS) literature. The purpose of this paper, therefore, is to contribute to the stream of research in the fields of performance...

...Kongkiti Phusavat; Pornthep Anussornnitisarn; Petri Helo; Richard Dwight Purpose The purpose of this paper is to identify the past and present practices, and the future roles of performance measurement in the Thai public sector. It is part of a transformation effort initiated by the Office...

...@nus.edu.sg © Emerald Group Publishing Limited 2007 Data analysis Supply chain management Performance measures Modelling Process efficiency Supply chain management has become one of the most frequently discussed topics in the business literature. According to Simchi‐Levi et al...

..., main, and supporting factors. The following sections will give a brief idea about each level with a detailed roadmap for the implementation. Riyad Eid can be contacted at: Riyad.Eid@wlv.ac.uk © Emerald Group Publishing Limited 2006 Performance measures Balanced scorecard Critical...

... session. Generally, the quality management practices should be consistent with performance measurement and strategic objectives of an organization. The knowledge on customers feeling, attitude, needs, want, and current deficiency of products or services is critical. The greatest challenge depends on how...

... these factors with the seven criteria. It was found that these factors are consistent with the set of seven criteria. This compatibility task was necessary to ensure that the 16 participants had basic understanding on the subject of performance measurement and were qualified to provide the judgment that later...

... introduces a performance measurement system using a multi‐factor productivity measurement model in a real‐world setting. The model uses operational‐level accounting data such as quantities and prices of inputs and outputs of a revenue‐generating organization. Such operational data is rarely published...

... elsewhere. Practical implications Traditional performance measurement system like return on investment, sales growth is not enough to describe and manage intangible assets. This study based on BSC to measure information security management performance can provide the increasing value from improving...

... stock, assembler and customizer. This paper focuses on one industrial sector within the off‐the‐shelf class – the food industry in Thailand – to study responsiveness in depth. A survey was conducted investigating critical areas for performance measurement with respect to responsiveness. A more precise...

... Supply Strategic planning Performance measures Supply chain management Kim and Mauborgne (2002) have suggested the use of a strategy canvas to represent the strategic profile of several competing firms. They believe that to represent the strategic profile in a big picture yield much better...