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Keywords: Personal performance
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2015) 115 (4): 740–764.
Published: 11 May 2015
...Changsu Kim; In-Seok Lee; Tao Wang; Mirsobit Mirusmonov Purpose – The purpose of this paper is to examine employees’ personal performance after mobile customer relationship management (m-CRM) use based on an updated model of information system (IS) success. The authors also investigate whether...
