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Keywords: Privacy concern
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Journal Articles
Conceptualization of privacy concerns and their influence on consumers’ resistance to AI-based recommender systems in e-commerce
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (5): 1844–1868.
Published: 24 March 2025
...Ting Chen; Fuzhen Liu; Xiao-Liang Shen; Jiang Wu; Yiyuan Liu Purpose The artificial intelligence-based recommender system (AIRS) provides personalization and convenience for enhancing customer experience but triggers customers’ resistance arising from privacy concerns. Few studies have...
