...) studied the effect of a contract on a supplier’s quality improvement effort and a producer’s inspection policy in both non-cooperative and cooperative games under the assumption of complete information. Lim (2001) extended the work of Reyniers and Tapiero (1995) into a supply chain with incomplete...

... are regarded as good parent rules and are assumed to be good for searching the optimal rules effectively. The GA‐based process knowledge integration framework is used to by formulating better knowledgeable fuzzy rules to provide decision support for quality improvement actions. The optimal combination...

...N. Kathiravan; S.R. Devadasan; M. Muhammed Zakkeer Purpose To design a quality improvement oriented training and education programme (Q_TEPS) for a company manufacturing milk products and to explore its performance using a financial accounting system. Design/methodology/approach A company...

... organizational cultural transformation. Quality circles is a people oriented approach to quality improvement with a multi‐faceted goal. The approach is to take a small group of people working on related activities and empowers them to make decisions and recommendations to improve their activities...

...‐oriented marketplace, exceeding customer expectation marks the fastest growing quality organization's success. Kondo (1999) stated that quality is often classified as must‐be quality (backward‐looking quality) and attractive quality (forward‐looking quality). Improving the must‐be quality is effective...

... empowered via the aid of various engineering techniques. Proposes, based on these kind of thoughts, two directions for evolution of quality engineering. © MCB UP Limited 1997 Modelling Quality control Quality improvement Taguchi methods Recently, Taguchi methods have become very...

...Cynthia S. McCahon; Margaret J. Rys; Kenneth H. Ward A questionnaire surveying the type of training technique used (lecture, workshop, videotape, role playing, self tutorial (workbook) and self‐tutorial (computer)) for each of the seven steps in the quality improvement problem‐solving process...