Keywords: Quality performance
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Journal Articles
Journal Articles
Industrial Management & Data Systems (2012) 112 (3): 502–518.
Published: 16 March 2012
... – on quality performance. Since, according to the resource‐based view, IT alone is not able to sustain a competitive advantage, the moderating effect of leadership practice on this relationship must be analyzed. Design/methodology/approach A proposed research model is tested using survey data from a sample...

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