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Keywords: Quality techniques
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (1998) 98 (2): 55–62.
Published: 01 March 1998
... in Appendix 2 . The author was recognised as the one transplanting this useful quality technique to the western world. There are many examples of successful implementation of some principles of the 5‐S, especially in the service sector organisations, such as fast‐food restaurants, supermarkets, hotels...
