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Keywords: Questionnaires
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (1996) 96 (8): 7–12.
Published: 01 December 1996
... through interviews, questionnaire survey, and archival sources. A company must embrace strong acceptance and maintenance of a total quality plan[ 2 , 5 , 6 , 7 ]. The components of a quality plan should include: 1. 1 a quality policy; 2. 2 process design measurement techniques; 3...
