Keywords: Reputation
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Journal Articles
Journal Articles
Industrial Management & Data Systems (2016) 116 (7): 1380–1396.
Published: 08 August 2016
...Dr Angappa Gunasekaran, Dr Nachiappan Subramanian and Dr Manoj Kumar Tiwari; Elham Majd; Vimala Balakrishnan Purpose – The purpose of this paper is to enhance trust in multi-agent systems by presenting a new computational model, named reputation-distribute-conflict (R-D-C), to select the most...
Journal Articles
Industrial Management & Data Systems (2015) 115 (2): 332–352.
Published: 09 March 2015
...Kuo-Chien Chang Purpose – The purpose of this study is to explore the effect of travel agency’s reputation on customer recommendation behavior by examining the mediating effects of customer-perceived functional and emotional value as well as the moderating effects of tour leader performance...

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