... customers. It also predicts that personal and sociodemographic variables (familiarity with robots, age, gender and country) moderate the main relationships. Design/methodology/approach Data from a web survey of 765 North American, British and Portuguese potential users of robo-advisor services confirm...

...F.D. Barrett Adapting to the age of the robot will be one of the biggest challenges that managers and workers will have to face. A company that understands survival and success will need to adopt a positive approach to the use of automata, learning about the business implications as robots impact...