...Teng Teng; Christos Tsinopoulos; Ying Kei Tse Purpose The purpose of this study is to explore the effects that information systems (IS) capabilities can have on supplier collaboration and customer collaboration and on quality performance in service contexts. In addition, the study examines how...

...Kuen‐Hung Tsai; Mu‐Lin Tsai; Jiann‐Chyuan Wang Purpose The purpose of this paper is to present a contingency model to examine how technological capacity, promotion capacity, and technological substitution affect the supplier collaboration‐new product performance relationship. Design/methodology...