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Keywords: System integration
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Journal Articles
Journal Articles
Industrial Management & Data Systems (2017) 117 (8): 1612–1631.
Published: 11 September 2017
..., from firms that have adopted both ERP and CRM systems in their organisation. Findings ERP system is found to be an important asset to business value, but CRM systems’ impact on business value is found to be not significant. System integration as moderator of ERP or CRM system is found...
Journal Articles
Industrial Management & Data Systems (2015) 115 (9): 1666–1682.
Published: 19 October 2015
... the requirements of system integration in big data environments, the authors apply the CI framework to resolve the integration problem. In the model instantiation, the authors use multi-agent paradigm as the specific model, and the hierarchical colored Petri Net (PN) as the general model. Findings – First...
Journal Articles
Industrial Management & Data Systems (2000) 100 (1): 31–35.
Published: 01 February 2000
... over a mainframe and developing in‐house software to that of leading the strategic direction of the company. These departments must be ready to critically analyze business problems and assist end‐users in employing technology to solve them. They must also lead the charge for total systems integration...

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