... trustworthiness, composed of ability, integrity and benevolence, explains behavioral intentions equally among all business customer segments, and how characteristics such as job level, decision-making role, technology readiness age and gender moderate these effects. Design/methodology/approach Drawing...

...Yen‐Lin Kuo Purpose The purpose of this paper is to understand the effect of information system quality (ISQ) and technology readiness (TR) on organizational performance (OP), from the background that the construction industry pursues higher performance and service quality. Design/methodology...