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Keywords: User experiences
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2021) 121 (5): 1063–1081.
Published: 16 March 2021
...Woon Kian Chong; Zhuang Ma Purpose This paper attempts to identify key factors (i.e., personalization, privacy awareness and social norms) that affect user experiences (UXs) of mobile recommendation systems according to the user involvement theory (push-based and pull-based...
