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Keywords: User-generated content
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Journal Articles
Harnessing dual process theory for online product evaluation based on user-generated content
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2025) 125 (6): 2129–2154.
Published: 10 April 2025
...Yang Li; Zeshui Xu; Thompson Teo Purpose In the vast domain of e-commerce, the evaluation of products through user-generated content (UGC) has become a crucial factor in how consumers make decisions. This research investigates the application of dual process theory in online product evaluation...
Journal Articles
Is UGC sentiment helpful for recommendation? An application of sentiment-based recommendation model
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2024) 124 (4): 1356–1384.
Published: 16 February 2024
...Mengyang Gao; Jun Wang; Ou Liu Purpose Given the critical role of user-generated content (UGC) in e-commerce, exploring various aspects of UGC can aid in understanding user purchase intention and commodity recommendation. Therefore, this study investigates the impact of UGC on purchase decisions...
Journal Articles
Emotions for attention in online consumer reviews: the moderated mediating role of review helpfulness
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2022) 122 (3): 729–751.
Published: 02 February 2022
...DaPeng Xu; Qiang Ye; Hong Hong; Fangfang Sun Purpose With the increasing importance of e-commerce to the economy and people's lives, user-generated content, such as electronic word-of-mouth (eWOM) represented by online reviews, has exploded. On one hand, it is of great significance for review...
