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Keywords: Work process
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2021) 121 (8): 1824–1847.
Published: 28 June 2021
... implementation. Design/methodology/approach A longitudinal field study over a period of 6 months among 249 employees was conducted. Latent growth modeling was used to analyze the data. Findings The authors found that employees' work process characteristics, namely perceived process complexity, perceived...
