TayNet: establishing and evaluating a local Internet service provider

Reviews the growth of TayNet, a local service provider which was established to support the development of businesses in Tayside by providing local access to the Internet. Describes the computer, communication and software components of the TayNet Point of Presence along with the technical and end‐user evaluation of the pilot phase. Provides sample performance figures along with connection statistics for 45 active participants during an audit week. Describes technical problems experienced and end‐user requested features and end‐user perceptions and opinions of TayNet and the Internet.