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Purpose

Cyberstalking is a growing threat to society, and policymakers should address it utilizing the input of constituents. For this, two key components are required: actionable objectives informed by the values of society and the means of implementation to maximize their potential benefits. The process should be guided by the constituent's values, requiring the elicitation of intrinsic values as individual preferences that are extrapolated to society at large.

Design/methodology/approach

The authors utilize Keeney's (1990) public value forum and Sen's (1999) social choice theory (Sen, 1999) to elicit and convert these intrinsic values to serve as the basis for developing public policy to prevent cyberstalking.

Findings

The results demonstrate a strong desire by participants to have clear regulations, policies and procedures developed in concert with industry and enforced by the government that elucidate required protections against cyberstalking in combination with strong technical controls. These policies should guide technical control development and implementation, but leave ultimate control in the hands of technology users to decide what controls they want to utilize.

Originality/value

This study is the first to utilize Keeney's (1988) public value forum in the context of cyberstalking to develop quantitative measures regarding technology users' desired cybersecurity protections against cyberstalking. The authors provide a decision-making framework for policymakers to develop a new policy based on the input of their constituents in a manner that maximizes their potential utility and ultimate benefit.

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