Keywords: Abilities
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Journal Articles
Internet Research (2004) 14 (1): 62–80.
Published: 01 February 2004
... of Web sessions. In this context, involvement and ability as personal factors can help explain how today’s users approach and process information and consequently evoke emotional (e.g. enjoyment, arousal and perceived control) or cognitive (e.g. utilitarian) responses affecting Web‐related experiencies...

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