...Pooja Malhotra; Balwinder Singh Purpose This exploratory study is an attempt to present the present status of Internet banking in India and the extent of Internet banking services offered by Internet banks. In addition, it seeks to examine the factors affecting the extent of Internet banking...

.... However, there is little empirical research that compares online search and transaction behaviour. Design/methodology/approach This pilot study focuses on retail bank web sites in order to select a service familiar to consumers for which a web site would serve as both an information source...