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Keywords: Channel security concerns
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Journal Articles
Journal:
Internet Research
Internet Research (2021) 31 (3): 961–989.
Published: 01 December 2020
... in the agency process of SNS donation. Design/methodology/approach A model was devised containing four process-related factors (requests overload, process ambiguity, channel security concerns and perceived distributive injustice) as antecedents of SNS donation avoidance, with probable mediating paths...
