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Keywords: Customer behaviour
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Journal Articles
Journal:
Internet Research
Internet Research (2016) 26 (5): 1112–1133.
Published: 03 October 2016
... on positive bias sources caused by consumers’ feedback behaviour, which was termed “praise feedback behaviour”. Electronic commerce Customer behaviour Feedback bias Online feedback systems Praise feedback © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed...
Journal Articles
Journal:
Internet Research
Internet Research (2012) 22 (3): 252–274.
Published: 01 June 2012
... that such an environment elicits. © Emerald Group Publishing Limited 2012 Virtual goods Involvement Flow Interactivity Social identity Purchase intention Social networks Customer behaviour Jiang et al. (2010) argued that interactivity affects different types (functional and expressive...
