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Keywords: Customized logistics service
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Journal Articles
Journal:
Internet Research
Internet Research (2016) 26 (2): 484–497.
Published: 04 April 2016
... customized logistics services (CLS) influences online shoppers’ satisfaction level and whether the relationship between them is moderated by product type. Design/methodology/approach – Data were collected from Tmall.com , the biggest online retail market in China. Exploratory factor analysis and two...
