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Keywords: Data collection
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Journal Articles
Extending the capabilities of Internet‐based research: lessons from the field
Available to Purchase
Journal:
Internet Research
Internet Research (2003) 13 (3): 223–235.
Published: 01 August 2003
... with respondents. © MCB UP Limited 2003 Research methods Internet Data collection The ubiquity of the Internet and the increasing availability of World Wide Web (WWW or Web) technologies have provided tremendous opportunities for conducting research, and have created a burgeoning interest...
Journal Articles
Measuring the impact of data mining on churn management
Available to Purchase
Journal:
Internet Research
Internet Research (2001) 11 (5): 375–387.
Published: 01 December 2001
...‐making process. In this section, we describe the structure of the paper and the goals we pursued. We also proceed to the review of the literature we refer to. © MCB UP Limited 2001 Data collection Electronic commerce Customer care Sensitivity analysis Customer loyalty...
