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Keywords: Expertise
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Journal Articles
Journal:
Internet Research
Internet Research (2023) 33 (6): 2109–2130.
Published: 01 March 2023
... of exemplary prior work completed by the service providers. Unfortunately, it is not known the extent to which solution exemplar characteristics affect sales performance nor is it clear how such signals perform in the presence of complementary signals such as service provider expertise. This paper explores...
