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Journal Articles

Investigating the net benefits of contactless technologies in quick-service restaurants: the moderating roles of social interaction anxiety and language proficiency

Kyung Young Lee, Sumin Han, Soo Il Shin, Sung-Byung Yang
Journal: Internet Research
Internet Research (2023) 33 (1): 308–343.
https://doi.org/10.1108/INTR-07-2021-0462
Published: 31 May 2022
... 2021 21 02 2022 08 05 2022 10 05 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Quick-service restaurant Contactless technology Self-service kiosk Food-ordering mobile app Social interaction anxiety Language proficiency...
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