...Sebastian Weber; Bastian Kordyaka; Gerhard Klassen; Björn Niehaves Purpose Knowledge contribution in community-driven knowledge-sharing platforms is crucial for fostering innovation and collaboration. However, designing an effective framework to ensure both contribution quality and quantity...

... focus context. Moreover, customers' experience significantly and positively affects co-design behavior (i.e. co-design effort and knowledge contribution). Originality/value This work provides theoretical and practical implications for firms to improve the effectiveness of information interaction...

...Chencheng Shi; Ping Hu; Weiguo Fan; Liangfei Qiu Purpose Users' knowledge contribution behaviors are critical for online Q&A communities to thrive. Well-organized question threads in online Q&A communities enable users to clearly read existing answers and their evaluations before...

...Guan‐Lin Chen; Shu‐Chen Yang; Shung‐Ming Tang Purpose The aim of this paper is to employ the perspectives of uses and gratification theory and experiential marketing to investigate the antecedents of virtual community (VC) members’ attitude formation and knowledge‐contribution intention through...