... chatbot-based pre-consultations on patients' subsequent trust in physicians remains underexplored. This study examines how perceived information quality and privacy concerns about GAI chatbots during pre-consultations shape patients' perceived usefulness of GAI chatbots and, in turn, influence...

... influences online self-disclosure. To address this gap, this study draws on the antecedent-privacy concern-outcome (APCO) framework in a one-stage meta-analytical structural equation modeling (one-stage MASEM) study to test a nomological online self-disclosure model that assesses the factors affecting online...

... Licensed re-use rights only Trust Data breach Trust violation Trust repair Privacy concern Identity theft protection There are numerous examples of consumers having private information compromised when e-commerce companies suffer data breaches, and there has been exponential growth...

... significantly impacted by community satisfaction and community involvement. Lastly, privacy concern moderated the paths from influence to community satisfaction and from community satisfaction to community commitment, respectively. Practical implications The findings of this study should help online fan...

...Tao Zhou Purpose The purpose of this paper is to draw on the elaboration likelihood model to examine location-based services (LBS) users’ privacy concern. Design/methodology/approach Based on the 266 valid responses collected from a survey, structural equation modeling was employed to examine...

...May O. Lwin; Jochen Wirtz; Andrea J. S. Stanaland Purpose – The purpose of this paper is to investigate how the business communication-related variables of reputation, communication quality and information sensitivity are mediated by trust and privacy concern to influence the privacy dyad (i.e...