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Keywords: Qualitative techniques
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Journal Articles
Qualitative investigation of an e‐mail mediated help service
Available to Purchase
Journal:
Internet Research
Internet Research (1998) 8 (2): 123–135.
Published: 01 May 1998
... and the participants’ perceptions, qualitative techniques are appropriate for this project. © MCB UP Limited 1998 Communications Electronic mail Help desks Qualitative techniques Analysis of the interviews generated several interesting findings relating to participants perceptions...
