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Keywords: Service delivery
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Journal Articles
Journal:
Internet Research
Internet Research (2007) 17 (1): 99–107.
Published: 06 February 2007
.../methodology/approach The paper proposes an approach to SOA using Web services for the service delivery domain in the area of telecommunication OSS design and implementation. The paper defines the operational activities needed to serve customers, rearrange these activities to support autonomous services...
