Keywords: Service satisfaction
Close
Follow your search
Access your saved searches in your account

Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles
Internet Research (2021) 31 (1): 315–340.
Published: 17 September 2020
... examining the formation of platform loyalty and its antecedents. Findings The results suggest that service satisfaction with a platform and a sense of belonging to it are positively associated with platform loyalty. We also found that an individual contributor's self-image congruence...

or Create an Account

Close subscription notice
Close access options