... at Link to the terms of the CC BY 4.0 licence . Customer service e-Commerce Human–computer interaction Information technology Shopping User involvement National Science and Technology Council 110-2410-H-025-011-MY2 http://dx.doi.org/10.13039/501100001868 Funding...

...Marc Riar; Nannan Xi; Jakob J. Korbel; Ruediger Zarnekow; Juho Hamari Purpose A current technological trend, which has gained even more traction recently due to the COVID-19 pandemic, is the use of augmented reality (AR) in shopping environments. AR is addressing contemporary challenges rooted...

...Hong-Youl Ha; Joby John; J. Denise John; Yong-Kyun Chung Purpose – The purpose of this paper is to examine the temporal effects of perceptions of information obtained from social networks (SNS) on online shopping behavior using trust as a mediator. The model adopts the two dimensional view...

... of an internet vendor. It also aims to identify and compare the influence of personal and behavioral characteristics on the e‐vendor choice. Design/methodology/approach The study simulated a realistic virtual shopping activity in the computer laboratory; participants had to complete an online shopping...

.... Empirical data were gathered using face‐to‐face questionnaire instruments with 140 respondents, comprising undergraduate students and government employees. Findings Online shoppers are more individualistic than those who have not shopped online, while individualism and collectivism do not influence...

... firm which endeavours to understand consumers' shopping behaviour in its web site should consider these general issues in conjunction with the rest of the specific factors and variables related to it. Originality/value This is one of the first studies which, on the one hand, theoretically...

.... Electronic commerce Internet Shopping Customer retention Buying behaviour Profit maximization Traditional marketing literature would seem to indicate that the benefits accrued from long‐term relationships between companies and customers are greater than the returns derived from short‐term...

... should be able to use personal information without permission. © Emerald Group Publishing Limited 2004 Internet Shopping Retail trade Buying behaviour Privacy Trust Some 53 percent of Internet users in the USA have used the Internet to make purchases (Horrigan, 2002). Total e...

...Chanaka Jayawardhena A value‐attitude‐behaviour model was applied to investigate the roles of personal values in e‐shopping consumer behaviour. Structural equation modelling identified that personal values (self‐direction values, enjoyment values and self‐achievement values) were significantly...

... Electronic commerce Internet Shopping Diffusion Economic policy They concluded that among these factors, low development and maintenance costs were the most significant. Loh and Ong (1998) provide a research framework of the adoption and development of a broad‐based Internet stock‐trading...

... toward Web advertising than females. Additionally, males are more likely than females to purchase from the Web and surf the Web for functional and entertainment reasons, whereas females are more likely to surf the Web for shopping reasons. H1a. Male respondents, relative to female respondents...

...Nabil Tamimi; Murli Rajan; Rose Sebastianelli Dimensions of critical factors that impact online retailing (e‐quality) are synthesized from the literature and organized along the four phases of a consumer’s online shopping experience: encountering the online retailer’s home page, selecting a product...

...) but also to visiting sites for product information. Second, IS innovativeness is positively associated with the variety of product classes shopped online, and this association is stronger with popular than with unpopular product classes. Third, the impact of IS innovativeness is in addition...

... characteristics could help explain the differences in the asymmetrical success of online retailing. This paper reports the results of an empirical study that investigated differences between Internet shopping intentions for products categorized by cost and tangibility. Analyses of data, collected through a mail...

..., and entertainment), and the two technology attitude groups of optimists and pessimists (Modahl, 2000, p. xxiii). Forrester’s approach supplements demographics, which may have only a relatively poor ability to discriminate online shoppers from those who do not shop online, with attitudinal data intended to reveal...

...‐responsive. This paper reports the results of an empirical study that compared individuals’ attitudes and intentions to shop using print and Internet catalogs. The findings suggest that individuals perceived differences between the two catalog media on the shopping factors of reliability, tangibility...

...Jennifer Rowley Shopping bots are an important new innovation which support consumers with the product search and identification stage in e‐shopping. This paper reviews the search facilities offered by shopping bots. A number of shopping bots that include books in their product range, have been...

...Ian Phau; Sui Meng Poon Presents the findings of an empirical investigation of Internet shopping in Singapore. Specifically, Internet buying behaviour is compared between potential Internet buyers and non‐Internet buyers. It was found that the classification of different types of products...