... at Link to the terms of the CC BY 4.0 licence . Customer service e-Commerce Human–computer interaction Information technology Shopping User involvement National Science and Technology Council 110-2410-H-025-011-MY2 http://dx.doi.org/10.13039/501100001868 Funding...

... Internet marketing Consumer behaviour Social networks Community networks User involvement As of June 2014, more than 277 million Americans spent an average of 32 hours each week online (www.internetworldstats.com). With such a large percentage of internet usage, it is not a surprise...

... Information retrieval User involvement The AI²RS agent uses the IR system query rules to determine the assistance needed in properly structuring the query. Once the user submits a query, the AI²RS agent records this as a (submit query) pair, checks the query’s structure based...