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Keywords: User studies
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Journal Articles
How to keep app users coming back: the moderating role of app types in building brand love through perceived value
Available to Purchase
Journal:
Internet Research
Internet Research 1–20.
Published: 26 February 2026
.... The findings provide valuable guidance for marketers and designers seeking to enhance user engagement and cultivate user-app relationships in a competitive mobile app market. Benefits Brand loyalty Business Consumer behavior Decision-making Human-computer interaction Perception User studies Value...
Includes: Supplementary data
Journal Articles
Impact of privacy concern in social networking web sites
Available to Purchase
Journal:
Internet Research
Internet Research (2012) 22 (2): 211–233.
Published: 30 March 2012
... (Sweney, 2010). © Emerald Group Publishing Limited 2012 Social networking sites Privacy Technology acceptance User studies Attitudes In the Internet Age, we have witnessed the rapid growth of social network web sites (SNWs) such as Facebook, MySpace, LinkedIn, and Orkut, in recent...
Journal Articles
Investigating member commitment to virtual communities using an integrated perspective
Available to Purchase
Journal:
Internet Research
Internet Research (2012) 22 (2): 199–210.
Published: 30 March 2012
... to a relationship. Thus, we propose our second hypothesis: Edward Shih‐Tse Wang can be contacted at: shihtse.wang@msa.hinet.net © Emerald Group Publishing Limited 2012 Community networks Customer retention Facilitators Human‐computer interaction Social networking sites User behaviour User...
Journal Articles
User acceptance of a G2B system: a case of electronic procurement system in Malaysia
Available to Purchase
Journal:
Internet Research
Internet Research (2010) 20 (2): 169–187.
Published: 06 April 2010
... design – system quality, web design – service quality; and the dependent variables are intention to use and actual usage behavior. The framework for this research is given in Figure 1 . Malaysia Government Internet User studies Electronic commerce Many governments have made huge...
Journal Articles
Understanding the appeal of user‐generated media: a uses and gratification perspective
Available to Purchase
Journal:
Internet Research
Internet Research (2009) 19 (1): 7–25.
Published: 30 January 2009
... Electronic media Internet User studies Customer satisfaction Self‐expression refers to the expression of one's own identity, especially one's individuality. It is assumed that people have a need to present their “true” or inner self to the outside world, and to have others know them as they know...
Journal Articles
Collaborative attack on Internet users' anonymity
Available to Purchase
Journal:
Internet Research
Internet Research (2009) 19 (1): 60–77.
Published: 30 January 2009
... © Emerald Group Publishing Limited 2009 Internet User studies Data security Throughout the world, millions of people are using the Internet at any given moment. Each of these users has his/her own agenda, whether seeking information, entertainment or communication with another...
Journal Articles
Homepage not enough when evaluating web site accessibility
Available to Purchase
Journal:
Internet Research
Internet Research (2009) 19 (1): 78–87.
Published: 30 January 2009
... at: hackettsr@upmc.edu © Emerald Group Publishing Limited 2009 Worldwide web User studies Disabilities This study hypothesizes that homepage accessibility is indicative of the accessibility of the entire web site. Because the number and distribution of web sites are undeterminable...
Journal Articles
The choice of digital newspapers: influence of reader goals and user experience
Available to Purchase
Journal:
Internet Research
Internet Research (2006) 16 (3): 231–247.
Published: 01 May 2006
... of behavior on the part of readers of digital newspapers, as well as to study reader goals from a global perspective. © Emerald Group Publishing Limited 2006 Internet Newspapers User studies The constant development of the Internet and the growing spread of its use in recent years has...
Journal Articles
Web acceptance and usage model: A comparison between goal‐directed and experiential web users
Available to Purchase
Journal:
Internet Research
Internet Research (2005) 15 (1): 21–48.
Published: 01 February 2005
... operations Consumer behaviour Individual behaviour User studies User interfaces Few studies focus directly on web acceptance and usage adopting a user‐centred perspective, and second, on the motives that affect web behaviour. In fact, Novak et al. (2000) suggest that, among marketing...
Journal Articles
Non‐business use of the WWW in three Western Australian organisations
Available to Purchase
Journal:
Internet Research
Internet Research (2004) 14 (5): 353–359.
Published: 01 December 2004
... Publishing Limited 2004 Worldwide web User studies Cost accounting Australia This paper is based on findings of a research project that examined the non‐business usage of the World Wide Web (WWW) within three selected organisations in Western Australia. The cases where examined...
Journal Articles
Consumer acceptance of online banking: an extension of the technology acceptance model
Available to Purchase
Journal:
Internet Research
Internet Research (2004) 14 (3): 224–235.
Published: 01 July 2004
... on the Web site were the main factors influencing online‐banking acceptance. Virtual banking Consumer behaviour User studies Since the mid‐1990s, there has been a fundamental shift in banking delivery channels toward using self‐service channels such as online banking services. During the past years...
Journal Articles
Web advertising: gender differences in beliefs, attitudes and behavior
Available to Purchase
Journal:
Internet Research
Internet Research (2003) 13 (5): 375–385.
Published: 01 December 2003
... et al., 1998), reflect on itself, feed on itself, and respond to the past. © MCB UP Limited 2003 Advertising Gender Internet Perception Shopping User studies Each week, 102 million adults in the USA surf the Web, fueling online retail sales (Department of Commerce, 2002...
Journal Articles
Impact of the high‐speed Internet on user behaviors: case study in Korea
Available to Purchase
Journal:
Internet Research
Internet Research (2003) 13 (1): 49–60.
Published: 01 March 2003
... satisfaction. Internet User studies User satisfaction Korea During the past decade, consumers have used the Internet as a new information medium and corporations have recognized it as a new channel for distribution. Indeed, the Internet is affecting the socioeconomic activities and cultural...
Journal Articles
Web usage, advertising, and shopping: relationship patterns
Available to Purchase
Journal:
Internet Research
Internet Research (2002) 12 (2): 191–204.
Published: 01 May 2002
.... They lead to a more positive attitude toward Web advertising, which likely leads to more frequent Web purchasing and higher dollars spent on these purchases, suggesting marketers should consider consumer Web usage in their targeting efforts. Advertising Perception Internet User studies...
Journal Articles
Demographic and motivation variables associated with Internet usage activities
Available to Purchase
Journal:
Internet Research
Internet Research (2001) 11 (2): 125–137.
Published: 01 May 2001
... than older users. Perceived usefulness is associated with the four activities, while perceived ease of use and perceived enjoyment are associated with messaging, browsing and downloading activities. © MCB UP Limited 2001 Internet User studies Singapore Consumer behaviour...
Journal Articles
Developing usable Web sites – a review and model
Available to Purchase
Journal:
Internet Research
Internet Research (2000) 10 (4): 295–308.
Published: 01 October 2000
... being applied. Some common usability methods are examined in greater detail later in the paper. World Wide Web User studies Human‐computer interaction Contradictions may arise for the information provider between meeting the user needs and their other business objectives. For example...
Journal Articles
Australian academic use of the Internet: implications for university administrators
Available to Purchase
Journal:
Internet Research
Internet Research (2000) 10 (2): 141–149.
Published: 01 May 2000
... and Inspection Service. © MCB UP Limited 2000 Internet Academic staff User studies Surveys Australia We live in a world being transformed by technology. Ten years ago few academics anywhere in the world walked into an office with an institutionally‐provided computer sitting on their desk, let...
Journal Articles
The role of human Web assistants in e‐commerce: an analysis and a usability study
Available to Purchase
Journal:
Internet Research
Internet Research (2000) 10 (2): 114–125.
Published: 01 May 2000
..., it can be used in many other contexts. These include home automation, digital libraries, and technical support, to name a few. © MCB UP Limited 2000 Electronic commerce Customer service Human‐computer interaction FLexibility User studies In Figure 1 we illustrate the primary...
Journal Articles
Perceptions of the Internet: what people think when they search the Internet for information
Available to Purchase
Journal:
Internet Research
Internet Research (1999) 9 (3): 187–199.
Published: 01 August 1999
... for the Internet on the basis of common themes and images that emerged from this process of open coding. © MCB UP Limited 1999 Information Metaphors Satisfaction User studies In recent years, the technologies and protocols of Internet working have been embraced by a public access agenda...
Journal Articles
The effectiveness of commercial Internet Web sites: a user’s perspective
Available to Purchase
Journal:
Internet Research
Internet Research (1998) 8 (3): 219–228.
Published: 01 August 1998
.... The structure and layout of the Web site is excellent. © MCB UP Limited 1998 Computer networks EDI Effectiveness Online computing User studies The World Wide Web (WWW) is recognised by companies as an extremely valuable marketing tool. Current uses include market research, direct...
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