... preferences. The purpose of this paper is to propose a new design of a knowledge recommender system (RS) to fill this research gap and provide guidance for practitioners on how to enhance the effectiveness of workplace learning. Design/methodology/approach This study employs the design science research...

... Service quality System quality Instructor quality E‐learning acceptance Structural equation modelling Taiwan Learning methods Attitudes Workplace learning H6a‐2. Course content quality will positively affect PEOU of the e‐learning system. Essentially, e‐learning is a tool...