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Volume 1, Issue 2-3
1 February 1982
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Office Technology and People
Office Technology and People Cover Image for Volume 1, Issue 2-3
Review Article| February 01 1982

FORMAL MODELS VS. HUMAN SITUATIONAL UNDERSTANDING: INHERENT LIMITATIONS ON THE MODELING OF BUSINESS EXPERTISE Available to Purchase

Stuart E. Dreyfus
Stuart E. Dreyfus
Department of Industrial Engineering and Operations Research, University of California, Berkeley, CA 94720 (U.S.A.)
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Author & Article Information
Publisher: Emerald Publishing
Online ISSN: 3050-6182
Print ISSN: 0167-5710
© MCB UP Limited
1982
Office Technology and People (1982) 1 (2-3): 133–165.
https://doi.org/10.1108/eb022609

Possible limitations on the successful formal modeling of human expertise can only be identified if the evolving thought processes involved in acquiring expertise are understood. This paper presents a 5‐stage description of the human skill‐acquisition process, applies it to the skill of business management, and draws conclusions about potential uses and abuses of formal modeling.

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© MCB UP Limited
1982
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