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In 1980, U.S. organizations spent approximately $120 billion on technology to enhance the productivity and performance of office workers. This represented approximately $3000 per office worker. The total does not include the cost of building space or the cost of utilities; these would have added $2000 more per office worker. These dollar estimates should be taken as approximate and provisional, but they are sufficiently accurate to show that the office, viewed as a market, is already a very large one. Office technology, then, is already a major cost in business and government; its careful management cannot wait until some future time.

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