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The purpose of this article is to discuss the application of socio‐technical design concepts and methods to office settings. Certain translations and modifications for offices are necessary in order to use socio‐technical methods, originally developed for use in factory settings. We will briefly review the socio‐technical systems history and approach, discuss design concepts and principles, describe two office cases, and identify important consulting issues for managers and implementors of office technology.
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© MCB UP Limited
1984
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