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Purpose

– The purpose of the paper is to better understand the relation between information technology (IT) affordances and donor motivations in charitable crowdfunding.

Design/methodology/approach

– This paper reports the findings from a comparative case study of two charitable crowdfunding campaigns.

Findings

– The affordances of crowdfunding platforms support types of donor motivation that are not supported effectively, or at all, in offline charity.

Research limitations/implications

– For future researchers, the paper provides a theoretical model of the relation between IT affordances and motivations in the context of charitable crowdfunding.

Practical/implications

– For practitioners in the charity space, the paper suggests why they may wish to consider the use of charitable crowdfunding and how they may go about its implementation.

Originality/value

– Based on field research at two charitable crowdfunding campaigns, the paper provides a new theoretical model.

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