Boundary Disputes: Negotiating the Boundary between the Technical and the Social in the Development of IT Systems Available to Purchase

Discusses the problematic nature of the boundary between the“technical” and the “social” and its consequences in respect of understanding the relationship between technological and organizational change. Illustrates the argument using material drawn from research on the implementation of a hospital information system and an R&D project to develop a knowledge‐based system to assist the implementation of strategic change.