... Preventive strategies Impression management Algorithmic management Food-delivery worker In the gig economy, platforms utilize algorithms to collate customer feedback, subsequently rewarding or penalizing workers based on their performance (Hajiheydari and Delgosha, 2024). The issue of negative...

... from working in DLPs, explains gig-workers’ engagement and burnout. We further empirically tested the proposed model to understand how DLPs' working conditions, in particular their algorithmic management, impact gig-working outcomes. Findings Our findings indicate that job resources – algorithmic...

...Olatunji David Adekoya; Chima Mordi; Hakeem Adeniyi Ajonbadi; Weifeng Chen Purpose This paper aims to explore the implications of algorithmic management on careers and employment relationships in the Nigerian gig economy. Specifically, drawing on labour process theory (LPT), this study provides...

...Weimo Li; Yaobin Lu; Peng Hu; Sumeet Gupta Purpose Algorithms are widely used to manage various activities in the gig economy. Online car-hailing platforms, such as Uber and Lyft, are exemplary embodiments of such algorithmic management, where drivers are managed by algorithms for task allocation...

...Hanna Kinowska; Łukasz Jakub Sienkiewicz Purpose Existing literature on algorithmic management practices – defined as autonomous data-driven decision making in people's management by adoption of self-learning algorithms and artificial intelligence – suggests complex relationships with employees...