... place? Often the effects of IT may not be apparent until systems have matured. Current opinion which recognises the need for evaluation to be multi‐method, including a qualitative component, therefore, how do we devise an integrated approach to the evaluation process, and to the assessment...

...Francis Lau Based on recent reviews regarding its use in information systems (IS) studies, this paper argues that action research is still not well recognized by IS researchers and mainstream IS journals especially in North America. To make the situation worse, existing criteria used to assess...

.... It was real‐time, based on a relational database. Administration Assessment Case studies Evaluation Finland Implementation Information systems Organizational structure Performance measurement Universities © MCB UP Limited 1995 The goal of the work reported here...