... Disintermediation E-inclusion E-collaboration Government policy Information sharing BPR Inter-organisational change Innovation In parallel with the rise of cryptocurrencies, several discussions have emerged (Spano, 2019 ; Venier, 2018a , b , 2019 ; Perrone, 2019 ; Dini, 2017) on a very...

... of front‐line staff is an essential part of the recipes for business process re‐engineering (BPR) and business process improvement (BPI) (Hammer and Champy, 1993). Most forms of action research also mandate client involvement and co‐operation with the intervening researchers (Baskerville, 1999...

...Valter Moreno, Jr This work employs a phenomenological approach to investigate how people experience the radical transformation of their work lives caused by reengineering (BPR) processes. The common essences of the experiences of three co‐researchers are synthesized into a composite textural...

...Marie‐Claude Boudreau; Daniel Robey Business process re‐engineering (BPR) promises to transform organizations by fundamentally altering their core processes, thereby achieving radical improvements in performance. As the number of actual re‐engineering projects increases, the rhetoric surrounding...

... to topic (Andersen and Holmquist, 1991). © Company 1996 BPR Communications Cross‐functional integration Participation Teams Grice (1989) defines the “cooperative principle” in terms of categories of quantity, quality, Relation and manner. Under these categories he elaborates...

... theorem in cybernetics, which states that the system regulator must be a model of the regulated system, is reflected in the link between CBS technologies and TQM/BPR methodologies to provide a capability of controlling variety within the organizational environment (Ashby, 1964). The socio‐cybernetic model...

... bulletins. © Company 1996 BPR Co‐ordination Customer satisfaction Groupware Work organization Thomas Schäl RWTH, Aachen, Germany and RSO, Milan, Italy The definition and implementation of the European Community’s common agricultural policy depends highly on the timely...

... with definite deadlines”. Groupware has the potential to augment the efficiency and effectiveness of BPIGs through desirable characteristics, for example: © MCB UP Limited 1995 Action research BPR Brazil Business development Service industries Organizations can be defined as sets...