... technology policies (Joffee, 2010 ; Katos and Bednar, 2008). Collaboration Coopetition Technology collaboration Innovation strategy Open innovation Business innovation Cybercrime Technology scouting The increased trend to share information via the internet has not only created...

... management (CRM) Brand engagement Social networking Business innovation Customer engagement dimensions Customer engagement patterns Third, “experience” as a dimension has been assumed in several studies but not modeled. To reduce this gap in the literature, we propose “experience” as a new...

... instead a socio-technical account (Law and Callon, 1988) in which neither social nor technical positions are privileged and where nothing is purely social and nothing is purely technical: © Emerald Group Publishing Limited 2015 Business innovation Actor-network theory Education...

... (McKelvie et al., 2007 ; Bibikas, 2008) and innovative solutions emerged (Ribiere and Tuggle, 2010). © Emerald Group Publishing Limited 2013 Web 2.0 Information management Knowledge transfer Knowledge management systems Business innovation Managing knowledge...