Keywords: Case study
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Journal Articles
Information Technology & People 1–20.
Published: 02 July 2026
... Emerald Publishing Limited Licensed re-use rights only Computer-mediated communication (CMC) Cyber-infrastructure Small- and medium sized enterprise (SME) Decision-making Learning Multilevel research Organisation Case study Capability building Strategy Small- and medium-sized...
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Journal Articles
Journal Articles
Journal Articles
Information Technology & People (2026) 39 (1): 65–92.
Published: 10 October 2024
... a fresh perspective to an established research area. It is argued that without more emphasis on the dynamic nature of the implementation process, an incomplete understanding of the problem will result. Design/methodology/approach The study adopts an interpretive methodology to a multiple case study...
Journal Articles
Information Technology & People (2025) 38 (4): 1799–1842.
Published: 22 May 2024
.../methodology/approach A case study method was adopted to examine how a hospital integrates its limited resources which leads to the need for resource bundles and an understanding of IS capabilities development to understand how they contribute to the delivery of preventive care in a Malaysian hospital...
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Journal Articles
Journal Articles
Information Technology & People (2023) 36 (1): 1–20.
Published: 17 January 2022
... we present. Steve Sawyer can be contacted at: ssawyer@syr.edu 17 12 2020 14 09 2021 28 10 2021 19 11 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Knowledge workers Case study Exploratory framework Societal...
Journal Articles
Information Technology & People (2022) 35 (7): 1980–2001.
Published: 22 September 2021
... with their fellow routine participants. © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Case study Virtual team Knowledge-based community E-collaboration Electronic mediated environment Information workers Despite these important theoretical...
Journal Articles
Information Technology & People (2021) 34 (7): 1819–1839.
Published: 29 January 2021
...” in the form of earning opportunities in contexts of deprivation. Design/methodology/approach We draw on an interpretive case study of an online work training project in a deprived region of Pakistan, where members of marginalised communities were trained to become freelancers for global digital labour...
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Journal Articles
Information Technology & People (2020) 33 (6): 1543–1553.
Published: 20 July 2020
...? Clearly, this whole email exchange had gone badly wrong. I did not respond. I began to wonder about Alice. Knowledge workers Practice Coordination Education Case study Computer-mediated communication (CMC) But Alice being Alice was proving to be nothing if not persistent, even as Prof. Hock...
Journal Articles
Journal Articles
Information Technology & People (2019) 32 (6): 1517–1535.
Published: 16 August 2019
... with large penetration of quasi-market arrangements. Design/methodology/approach Based on a Swedish case study, this paper uses qualitative data from 11 occurrences of technologies to support citizens’ choice (“market devices”) in education, healthcare and public pension in an analysis of the means taken...
Journal Articles
Information Technology & People (2020) 33 (2): 477–501.
Published: 05 August 2019
... and continuity. This study adopts a longitudinal single case study approach including face-to-face interviews with management and software development project teams, as well as direct observations and document analysis. Findings This study identifies tertiary and quaternary contradictions, and highlights...
Journal Articles
Information Technology & People (2020) 33 (1): 251–271.
Published: 06 June 2019
.... Design/methodology/approach An interpretive, longitudinal case study highlighting how one IT department coped with the conflicts using consumer tools at work creates a trend called IT consumerization. Findings Internal IT departments manage the conflicts IT consumerization poses through an ongoing...
Journal Articles
Journal Articles
Information Technology & People (2019) 32 (1): 171–188.
Published: 08 January 2019
...) attacks. Design/methodology/approach The paper is based on exploratory case study research and secondary data on decision making in the Australian Bureau of Statistics (ABS) in regards to planning and managing DDoS attacks on Census day in 2016. Findings Cognitive biases limited the ABS’s...
Journal Articles
Information Technology & People (2019) 32 (1): 2–17.
Published: 14 December 2018
... teams Leadership Case study Longitudinal data The increasing popularity of freelance and independent workers (Barley et al., 2017) combined with a growing business interest to access talent on demand (Al Ariss et al., 2014) has accelerated the need for organizations...

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